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generative AI

PhocusWire’s in-depth coverage of generative AI including ChatGPT, Bard and other solutions and how they are being used across the travel industry.

Harnessing the power of AI: What it means for tourism and hospitality
Event / Technology
Harnessing the power of AI: What it means for tourism and hospitality
May 15, 2025
Join Miles Partnership, PhocusWire and Phocuswright to hear some of the latest and most compelling applications of AI in the travel and tourism industry. Register Now
The New Age(nts) Trend Series Part 2: Impact on the in-destination experience
Event
The New Age(nts) Trend Series Part 2: Impact on the in-destination experience
April 22, 2025
Join Phocuswright for this series of online conversations exploring the impact of generative AI and autonomous agents on the travel industry. Register Now
HostAI becomes Conduit, raises $3.1M
News / Startups
HostAI becomes Conduit, raises $3.1M
By Morgan Hines | April 11, 2025
Conduit, which started out calling itself “Shopify for Travel,” has grown from a tool for automated guest messaging for STRs “into something much bigger.” Read More
Kayak launches new AI tool for travel search
News / Technology
Kayak launches new AI tool for travel search
By Abby Crotty | April 10, 2025
Kayak described the new platform as its tech team's "playground for innovation" and said what works best on Kayak.ai will then become part of Kayak.com for everyone to use. Read More
The path to growing alternative revenue for short-term rentals
News / Distribution
The path to growing alternative revenue for short-term rentals
By Phocuswright Research | April 10, 2025
For companies that serve short-term rentals, it is critical to understand what type of technological and ancillary tools operators are turning to. Read More
How AI and visual search are reshaping travel discovery
News / Online
How AI and visual search are reshaping travel discovery
By Marisa Garcia | April 9, 2025
Visual search is beginning to dominate, especially for younger travelers and the numbers show that it's probably not a passing fad. Read More
How Destination Toronto developed its AI assistant 6ix
News / Technology
How Destination Toronto developed its AI assistant 6ix
By Linda Fox | April 8, 2025
Destination Toronto unveiled its AI chatbot 6ix last year, and through the initiative, the DMO is gaining insights on how users are engaging with its content. Read More
Phocuswright Europe 2025: Shaping the next era of travel
News
Phocuswright Europe 2025: Shaping the next era of travel
By PhocusWire | April 7, 2025
The Phocuswright Europe 2025 program is live with the speaker line-up including executives from Airbnb, Accor, Booking.com, Expedia and Lufthansa. Read More
CEO Spotlight: Somit Goyal of IBS Software
Interview / Online
CEO Spotlight: Somit Goyal of IBS Software
By Morgan Hines | April 3, 2025
IBS Software provides solutions for airlines, hotels, cruise lines and other travel companies, focusing on areas like retailing, passenger services, distribution and loyalty. Read More
Unravel raises $7M in Series A funding
News / Startups
Unravel raises $7M in Series A funding
By Abby Crotty | April 2, 2025
Unravel's shoppable video feed uses personalized algorithms to make travel recommendations. Read More
Could a tours and activities push from Google penalize OTAs?
News / Online
Could a tours and activities push from Google penalize OTAs?
By Matthew Parsons | April 1, 2025
OTAs are at risk, as Google appears to be shaking up tours and activities listings, experts warn. Read More
The never-ending growth of flight search traffic: From travel agents to AI operators
Opinion / Technology
The never-ending growth of flight search traffic: From travel agents to AI operators
By Sebastien Gibergues | March 31, 2025
Sebastien Gibergues, an independent travel consult and former Amadeus executive, details the exponential growth of flight search transactions. Read More
Travel startup funding and M&A activity in Q1 2025
News / Startups
Travel startup funding and M&A activity in Q1 2025
By Abby Crotty | March 28, 2025
As the quarter comes to a close, we review funding rounds and M&A activity—and learn what travel executives believe is on the horizon for the rest of the year. Read More
Google updates AI capabilities for travel tools
News / Online
Google updates AI capabilities for travel tools
By Abby Crotty | March 27, 2025
Users will soon be able to use a new price tracking feature for hotels via Google Search and turn on a new "screenshots" feature in Google Maps. Read More
Asia’s full rebound meets AI revolution: Leapfrogging into the future
News / Technology
Asia’s full rebound meets AI revolution: Leapfrogging into the future
By Yeoh Siew Hoon - WiT | March 26, 2025
For Schubert Lou, chief operating officer at Trip.com, 2025 marks a defining moment for the travel industry, given the full return of Asia and AI acceleration. Read More
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