Trip.com

News / Online

With “innovationism” as its new philosophy, Trip.com Group comes roaring back

By Yeoh Siew Hoon - WiT | June 3, 2024

At its event last week, Trip.com Group leadership outlined the company's goal to be the number one OTA for flights in five years, powered by growth driven by higher-tier members and younger generations. Read More

News / Online

Online travel giants “step on the gas” for marketing spend in Q1

By D.J. Catron | May 30, 2024

Expedia Group, Booking Holdings, Airbnb and Trip.com Group spent a combined $4.08 billion on sales and marketing in the first quarter, building on 2023’s record year. Read More

News / Distribution

Trip.com Group partners with Rezdy to widen tour and activities offering

By Linda Fox | May 14, 2024

Using Rezdy’s API, the partnership will enable activities' providers in the Trip.com Group ecosystem to connect and promote their tours to consumers. Read More

News / Technology

How visual content is reshaping flight shopping for travelers, airlines and resellers

By Mitra Sorrells | May 1, 2024

One of the pillars of customer-centricity in the airline industry is rich content – giving flight shoppers a clear and visually compelling booking experience similar to what they see... Read More

News / Online

Trip.com Group and AirAsia to collaborate across multiple lines of business

By Mitra Sorrells | April 2, 2024

Capital A CEO Tony Fernandes said AirAsia's growth plans are focused on China and on getting Trip.com Group's customers into Southeast Asia. Read More

News / Distribution

Trip.com Group on growth strategies, experiences and generative AI

By Linda Fox | April 2, 2024

Trip.com COO Schubert Lou discusses the current focus for the China-based online travel agency and the outlook for travel in 2024. Read More

News / Online

Online travel giants set new record for marketing spend in ‘23

By Mitra Sorrells | March 13, 2024

Expedia Group, Booking Holdings, Airbnb and Trip.com Group collectively spent $16.8 billion on sales and marketing in 2023 as they compete with one another and with suppliers enticing travelers to book... Read More

News / Technology

AI check-in: Trip.com seeks to create “perfect trip for a better world” with TripGenie

By Morgan Hines | February 29, 2024

In the past year, users engaging with TripGenie used the Trip.com app for a "remarkable" 20 minutes or more - double the length of app users not engaging with the tool. Read More

News / Online

Trip.com Group sees significant bookings uplift across OTA platform

By Linda Fox | February 22, 2024

Trip.com Group reports revenue gains across accommodation, transportation ticketing, corporate travel and packages for Q4 2023. Read More

News / Technology

Trip.com Group creates travel app for Apple Vision Pro

By Morgan Hines | February 5, 2024

Trip.com Group's Trip.Vision app is intended to bring realistic destination experiences to users at home - enabling them to to virtually explore places including Antarctica, the Maldives, Mount Everest... Read More

News / Technology

Travel insiders swap insights on push for better data

By PhocusWire | December 22, 2023

The Phocuswright Bridge Series brought together experts from Trip.com, Despegar and the Saudi Tourism Authority. Read More

News / Online

Trip.com to use Amazon Web Services as strategic cloud partner

By Morgan Hines | December 1, 2023

Trip.com Group believes Amazon Web Services could help it to enhance the global travel experience. Read More

News / Online

Booking.com dominates review market share but is losing ground to Google

By Linda Fox | September 20, 2023

The Shiji Reviewpro Guest Experience Benchmark for Q2 2023 found overall consumer satisfaction with hotels is up but still trails 2019 levels. Read More

News / Technology

Trip.com unveils AI travel assistant focused on personalization

By Web in Travel | July 25, 2023

By interpreting user input and responding with rich text, images and related pages, TripGenie represents a significant step towards a “super AI assistant” for users. Read More