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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

How "Operator" changed the travel shopping game
Opinion / Online
How "Operator" changed the travel shopping game
By Christian Watts - Magpie | February 6, 2025
OpenAI's "Operator" has the potential to remove much of the manual work from travel search and booking... Read More
CEO Spotlight: Alberto Gutierrez of Civitatis
News / Online
CEO Spotlight: Alberto Gutierrez of Civitatis
By Linda Fox | February 5, 2025
In an interview in the PhocusWire studio Alberto Gutiérrez discussed the growth of tours and... Read More
Trivago sees revenue growth in Q4 for first time since 2023
News / Online
Trivago sees revenue growth in Q4 for first time since 2023
By Morgan Hines | February 4, 2025
The hospitality metasearch's Q4 earnings showed a slight increase in total revenue year over year to... Read More
Destinations struggling with digital marketing evolution
News / Online
Destinations struggling with digital marketing evolution
By Morgan Hines | February 4, 2025
A Sojern study found most DMOs are either maintaining or adding to digital advertising budgets, and... Read More
Vacasa considering higher offer from existing shareholder
News / Online
Vacasa considering higher offer from existing shareholder
By Linda Fox | February 4, 2025
Vacasa shares rose 2.4% on news of an offer coming in before markets opened Tuesday from existing... Read More
Intrepid builds on $1B ambition with acquisition of Sawadee
News / Online
Intrepid builds on $1B ambition with acquisition of Sawadee
By Linda Fox | February 4, 2025
Intrepid said the acquisition of the Netherlands-based company will add $62 million in revenue and... Read More
The shifting loyalty landscape in travel
News / Online
The shifting loyalty landscape in travel
By Marisa Garcia | February 4, 2025
Established travel companies and startups are taking a fresh look at what drives loyalty as behavior... Read More
Cybersecurity wake-up call: New risks and vulnerabilities in hospitality
Opinion / Online
Cybersecurity wake-up call: New risks and vulnerabilities in hospitality
By Josh Jacobson - HackerOne | February 3, 2025
As the hospitality industry settles into 2025, cybercriminals are just heating up.... Read More
Henrik Kjellberg departs Awaze after six years as CEO
News / Online
Henrik Kjellberg departs Awaze after six years as CEO
By Linda Fox | January 31, 2025
Kjellberg has led the company since 2018 when it was formed through the acquisition of the European... Read More
Business travel tech still not meeting employee expectations
News / Online
Business travel tech still not meeting employee expectations
By Linda Fox | January 28, 2025
The survey from Center found that while 88% of respondents reported having a written travel policy,... Read More
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